(Ideally, you’d use a computer of the same platform-so if the drive is coming from a Mac, you’ll want to plug it into another Mac.) With any luck, your drive should pop up in File Explorer or Finder. With the drive removed, plug it into your USB adapter and plug that into the USB port of a working computer. If you’re opening a desktop, it’s even easier, since you can just slide off the side panel and remove the drive from its cage-you may not even need a screwdriver. In some laptops, the storage is soldered onto the motherboard, in which case you’re out of luck and will have to try the boot-from-USB method above or send it in for repairs. What to Do if Your Laptop Is Plugged In But Not Charging Don’t fret if you aren’t super experienced you can handle this as long as you follow the instructions closely. Both methods will require an external drive to copy the data on to, which you can use to store your files while you repair or replace your computer.

One requires a little software know-how, while the other requires a little hardware finesse. If that data is still salvageable, there are two primary ways I recommend retrieving that data. But in many cases, your computer may not boot for other reasons: a failing power supply, a corrupted boot sector, or any other number of quirks that leave your photos, documents, and other files intact. There’s always a possibility your hard drive is corrupted or dead, in which case data recovery is going to be costly or impossible. If you can’t get your computer to boot and you don’t have a backup, don’t freak out just yet you have a few options. Troubleshooting a computer that won’t start is frustrating, but the panic of losing your data is far worse.

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